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Our Vision

We ensure optimal recovery and guide every case toward resolution.

At Mosaic Innovations, we don’t just manage injuries — we become an extension of the team, working closely with injured workers, providers, and adjusters to move each case forward with clarity and purpose. Our bilingual Medical Case Managers bring extensive experience with ODG guidelines and treatment pathways, ensuring every decision aligns with evidence-based care and supports timely recovery.

We collaborate with all involved parties, coordinate second opinions and IMEs when needed, and navigate the complexities of both Subscriber and Non-Subscriber systems with precision. With over 100 years of combined clinical experience across emergency care, rehabilitation, psychiatry, therapy, and prosthetics, our team provides the expertise required for optimal function and successful case resolution.

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Testimonial
"Mosaic Innovations is the most reliable case management partner we’ve worked with. Their communication is consistent, their understanding of ODG is unmatched, and their involvement always leads to faster, clearer case progression. They make a measurable difference."

Claims Adjuster, Texas

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Our values

Our core values are the foundation of everything we do.

Team collaboration

We believe integrity is the foundation of every successful case outcome.

At Mosaic Innovations, integrity guides every interaction — from our communication with injured workers to our collaboration with providers, adjusters, and employers. Our Case Managers approach each case with honesty, evidence-based guidance, and a commitment to doing what is right, ensuring every recommendation aligns with best-practice medical standards and ODG guidelines.

Ethical CARE
Professional Accountability
Evidence-Based Decisions
Trust
Team collaboration

Clear communication is essential to moving cases forward.

We maintain open, consistent communication with all parties involved in the case. Our clients know exactly where each case stands, what barriers exist, and what steps are needed next. Whether coordinating diagnostics, reviewing treatment pathways, or navigating complex Subscriber and Non-Subscriber requirements, we provide full transparency to support informed, confident decisions.

Clarity
Open Communication
Consistency
Reliability

Collaboration leads to stronger outcomes and faster recovery.

Our team works closely with medical providers, therapists, adjusters, employers, and families to ensure every injured worker receives coordinated, timely care. By aligning all parties and eliminating communication gaps, we accelerate recovery, reduce delays, and improve functional outcomes for even the most complex cases.

Teamwork
Coordinated Care
Shared Goals
Support
Free Case Review

Get a free case review and learn how our team can support your injured workers from day one.

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